Classic Billiards' Policies
Placing Orders, Payment, Shipping, Returns, & Disclaimers
Most orders will be received within 3-5 business days by ground. For faster shipping options/costs, please call (410) 256-8388. We ship only to the U.S.A. (50 states). For locations outside of the Continental U.S. (48 states), please call to order and get a quote.
Orders placed Friday, Saturday, & Sunday will be processed & shipped the following Monday or next business day in the event of a holiday.
Free Shipping Limitations
Free shipping on all orders over $100 is limited to the Continental U.S. (48 states). All other locations, please call for quotes. Some large items, including but not limited to tables and reproduction accessories, or any items purchased from Classic Billiards not displayed on this site are ineligible for free shipping.
Free Box of Chalk with Cloth Orders
One free box of 12 cubes of Silver Cup chalk (color to match cloth purchased) will be included with all cloth orders when it is shipped.
Pool Table Felt / Cloth Disclaimers
Each piece of cloth is inspected for flaws before shipping, but we are not responsible for variations in the final product. The “UP” side is marked on each piece. Image colors and brightness of fabric on this website will vary by computer.
Returns & Refund Policy
If you are not satisfied with your purchase, you may return any item within 30 days from the date purchased. To initiate a refund, please call or email us. Please keep your original packing slip or email receipt as one must be included with any return. Any returned item must be unused, in the same condition you received it, and in the original packaging. You are responsible for paying your own shipping cost for returning your item or order. Once a returned item is received and meets our satisfaction upon inspection, we will issue a refund to your original payment method and notify you. Any altered, incomplete, or damaged item or insufficient packaging will be returned to the customer. Any refund will be minus the individual item's shipping cost, even if the overall order was eligible for free shipping. Some products may have restocking fees (see below).
Pool Table Felt / Cloth Restocking Fee
If a cloth is returned in unopened/new condition due to the customer ordering the wrong size or color, a $20 restocking fee will be charged. Please see our how-to on measuring your pool table for the proper cloth size.
Covers & Dining Inserts Restocking Fee
If you order an incorrect size or type and must return an insert or cover, there is a restocking fee of $30 for inserts and $15 for covers. Please call or email if you need assistance ordering the right size or type for your table.
How to Place an Order
You may place your order online via this website or call (410) 256-8388. For outside of the Continental U.S. (48 states), please call.
We accept VISA, MasterCard, Discover, American Express, JCB, Diners Club, and PayPal.
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- We need to share your information to provide the product or service you have requested;
- We need to send the information to companies who work on behalf of Classic Billiards / AllPool.net to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
- To fulfill your requests for certain products and services;
- We respond to subpoenas, court orders, or legal process.
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